Accessibility Statement

We believe technology should work for everyone. Our commitment to accessibility is central to everything we build.

Our Commitment

Flowtivity is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

We have implemented the following features to make our website more accessible:

Keyboard Navigation

All functionality is available using only a keyboard, including navigation menus, forms, and interactive elements.

Screen Reader Support

Semantic HTML and ARIA labels are used throughout to ensure compatibility with screen readers and assistive technologies.

Visual Design

Sufficient colour contrast ratios, resizable text, and clear visual hierarchy make content easy to read and navigate.

Motion Control

Animations respect the "prefers-reduced-motion" system setting for users who are sensitive to motion.

Standards We Follow

Our website aims to meet the following accessibility standards:

  • WCAG 2.1 Level AA compliance
  • Semantic HTML5 markup
  • ARIA (Accessible Rich Internet Applications) landmarks and labels
  • Consistent and predictable navigation
  • Clear focus indicators for keyboard users
  • Alternative text for images
  • Logical heading structure
  • Adequate colour contrast (minimum 4.5:1 for normal text)

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser zoom functionality (up to 200%)

Known Limitations

While we strive for comprehensive accessibility, we acknowledge that some areas of our website may have limitations:

  • Some older PDF documents may not be fully accessible. We are working to remediate these.
  • Third-party content or embedded media may have varying levels of accessibility.
  • Some interactive features may require JavaScript to function fully.

We are actively working to address these limitations and improve our accessibility over time.

Continuous Improvement

Accessibility is an ongoing effort. We regularly:

  • Test our website with automated accessibility tools
  • Conduct manual accessibility audits
  • Review and update our content for accessibility
  • Train our team on accessibility best practices
  • Stay informed about evolving accessibility standards

Feedback and Support

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

When contacting us about an accessibility issue, please include:

  • The URL (web address) of the page where you encountered the issue
  • A description of the problem you experienced
  • The assistive technology you were using (if applicable)
  • Your browser and operating system

We aim to respond to accessibility feedback within 5 business days and will work to resolve issues as quickly as possible.

Alternative Formats

If you require information from our website in an alternative format, please contact us. We will work with you to provide the information in a format that meets your needs, such as:

  • Large print
  • Audio format
  • Plain text
  • Other accessible formats upon request

This accessibility statement was last updated in December 2024.