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AI consultant, Gold Coast

Practical AI for Gold Coast businesses, from just down the road.

Flowtivity is an AI consultancy based on the Gold Coast, led by founder AJ Awan. We find where work gets stuck, then train your team, connect your tools and build agents a person supervises. You work with the person who builds it.

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On Course Golf · AI training · Queensland and Victoria

It started at Royal Pines.

On Course Golf is a national network of independent golf retailers and pro shops. Its members wanted AI in their businesses but had no practical starting point.

Our talk, “Practical AI for your pro shop”, at the On Course Golf National Conference at Royal Pines on the Gold Coast led to a four-week Intro to Claude Cowork cohort for pro shop operators and club staff across Queensland and Victoria: four live one-hour sessions, each recorded, with a companion handbook.

Every session was hands-on. Participants built working tools for their own shops as they went: email skills, a golf coaching skill, a branded design system for flyers and promotions, and interactive dashboards.

9.3/10 average recommend score (NPS)7–10 h saved a week, across three responding shops

9.3 is the average answer, out of 10, to “How likely are you to recommend it?”

  • Every survey respondent is actively using Claude in their business.
  • A business development manager at a Sunshine Coast golf club rated the dashboards session most useful, because it matched what the club was working on.
  • A Queensland pro shop owner said the design system made his flyers and promotions consistent for the first time.
Read the case study The pro shop program

The same work, for clients across Australia.

Being local helps on the Gold Coast. The work itself travels. Two agents we have built for Australian clients, each with a person making the final call.

National renovation contractor · pre-estimate review agent

Every estimate checked before the client sees it.

231 estimate lines become a client-ready workbook in one step, not an afternoon of copy-paste6 locked client Excel bid forms, generated byte-perfect

The agent catches zero-quantity lines, margin leakage and typo-class errors before submission, and every reviewer correction adds a new check to its rules. It runs on a client-owned, open-source stack on Australian infrastructure.

An estimator makes the call. Nothing reaches the client unreviewed.

Read the case study
Allied health practice, Victoria · inbound email agent

A lighter inbox, with a person on every reply.

about 1,750 emails processed since launch930 drafts prepared, and none sent without a person

The agent reads incoming email, works out what each sender needs and drafts a reply in the coordinator’s own writing voice.

The agent never sends. Every draft waits for a person.

Read the case study

Four ways to work with us.

Every engagement starts from a process that is costing you time. These are the shapes the work usually takes.

  • Learn with AI

    Practical training built on your team’s real work, so the people closest to the work find where AI fits. On the Gold Coast, sessions can run at your business.

  • Connect your workflows

    Join up the tools you already use and take the copy-paste out of the week. People keep the judgement calls and lose the busywork.

  • Build your AI team

    Agents with a clear job and a person who approves what matters, like the estimate review and inbox agents on this page.

  • Keep your AI private

    Your models on a dedicated Australian cloud, or take full control of your own AI model in Australia. Interoperable, with no lock-in. Rented GPUs only for testing and non-sensitive work.

Where should we start?

From either end. Training works bottom-up; strategy works top-down. Both come back to one process, and the free consult is where we work out which suits you.

How to choose an AI consultant.

Whoever you hire, including us, these questions separate practical help from hype.

  • Can you show work for businesses like mine?

    Ask for a case study with real figures, and a client you could talk to.

  • Who will actually do the work?

    Find out whether the person you meet is the person who builds it.

  • Where will our data go?

    You should get a plain answer: which tools, which country, and who can see it.

  • Can we start with one process?

    A good consultant scopes one piece of work first and proves it before anything larger.

  • What will it cost to run after launch?

    Model and hosting costs recur every month. Ask for them before you commit, not after.

  • What happens after the build?

    Training, documentation, and who fixes it when your tools or your process change.

Red flags

  • A guaranteed return before anyone has looked at how you work.
  • Jargon that does not get simpler when you ask.
  • A tool pitched before your problem is understood.
  • No past work you can check.
  • Nothing said about what happens after launch.

Built with you, by AJ Awan.

AJ is based on the Gold Coast. You work with the person who builds it, from the first conversation to the handover.

AJ Awan

Founder, Flowtivity. Gold Coast.

  • More than ten years in enterprise technology

    Product and technology work at Commonwealth Bank, Westpac, IAG and GenesisCare, among others.

  • Strategy through to build

    AJ plans, architects, builds and deploys the agents himself.

  • TOGAF 9 certified enterprise architect

    Bachelor of Business and Technology, QUT.

“Instead of confusing tech talk, he sat down and figured out exactly where we were losing time, then set up Claude Cowork to fit our business.”

“The expertise, knowledge and thorough methodology behind the training that AJ delivered, certainly made a difference for a very positive outcome.”

A free 1-hour conversation with AJ

No pressure, no pitch. If AI is not a good fit for you, you will hear that too.

Book a free consult

Prefer to write? Email [email protected]. We reply within 1–2 business days.

Questions from Gold Coast businesses.

Straight answers to what Gold Coast business owners usually ask first.

Are you actually based on the Gold Coast?

Yes. Flowtivity’s founder, AJ Awan, is based on the Gold Coast. You deal with him directly, from the first conversation through to the build.

Can we meet in person?

Yes. Being local means process mapping, workshops and training can happen at your business. The first conversation is a free 1-hour consult. If you would rather meet face to face, say so when you get in touch.

Do you only work with Gold Coast businesses?

No. Clients include a national renovation contractor, an allied health practice in Victoria, and On Course Golf pro shops in Queensland and Victoria. Most of the work runs well remotely, and Gold Coast and Brisbane clients can also have AJ on site.

Where should we start?

From either end. Bottom-up, training helps the people closest to the work find where AI fits. Top-down, an AI strategy picks the constraint that holds a process back, then we build the agents and automations around that process. The free consult is where we work out which suits you.

Where does our data go?

That depends on what you choose, and we will be plain about it. Many teams start with mainstream AI tools. When the data is sensitive, we lead with a dedicated Australian cloud for your models, or you can take full control of your own AI model in Australia. It is interoperable, with no lock-in to one model or provider. Rented GPUs are only for testing and non-sensitive work.

What does it cost?

It depends on the work, so every project is quoted on its own. The first conversation is free and takes an hour. If there is a fit, you get a fixed-price proposal with clear deliverables and timelines, so there are no hourly billing surprises.

How long does a project take?

One process, such as an inbox agent or quote follow-ups, usually takes 1 to 2 weeks. Custom automation across a team takes 2 to 6 weeks, and larger work with several agents, team training and private AI takes 4 to 12 weeks. Your proposal sets out the timeline before you commit.

Do we need technical knowledge?

No. You bring what you know about your business and how the work gets done. We handle the technical side and explain it in plain English, and training is part of the work, so your team can run what we build.

Will it work with the systems we already use?

Usually. Most business software, such as accounting, CRM, email, booking and document tools, can be connected. If one of yours cannot, you will hear that in the free consult, before you spend anything.

Will AI replace our staff?

That is not how we build it. Agents take the repetitive parts of a job and a person keeps the decisions that matter. In the estimate review and inbox agents on this page, nothing reaches a client until a person has approved it.

Which Gold Coast businesses is this a good fit for?

Businesses with repeatable work that eats time: estimates and quotes, reports, inboxes, bookings and onboarding. Our client work so far spans construction and trades, healthcare, golf retail, consulting, financial services and fitness. If you can describe the workflow, we will tell you honestly whether AI will help.

One good place to start

Let’s find the first process worth fixing.

Bring one process that feels heavier than it should. You’ll get an honest view of whether AI helps, and where to start.

Book a free consult

A free 1-hour conversation with AJ. No pressure, no pitch.